Money Back Guarantee & Refund Policy

Our Partners

We work in partnership with some of the world’s leading learning Solutions providers and bodies. Accredited ITIL® training is provided by itSM Solutions, a CSME Accredited Training Organization. All Project Management courses are developed and provided by LookingGlass Development, a PMI® Registered Education Provider (REP); Our Cisco® Learning is in association with Tech 2000, a Cisco Learning Solution Partner and our E-Learning platform is recognised by Microsoft.

So Your Satisfaction is Guaranteed!

If for any reason you are not 100% satisfied with our computer training course, you can return it within 30 days of purchase for a full refund. (Shipping and handling costs are non-refundable).

How to return a training course:

Email elearning@oderaplus.net to receive a Return Merchandise Authorization (RMA) number. Once you have obtained this RMA number place it clearly on the outside of the returning package to ensure prompt processing.  Return to Oderaplus.net for a full refund.

Guaranteed Certification!

We offer the industry's leading Video based training programs. Our experienced instructors are well-known certified experts. We are so confident you will succeed that we guarantee you will pass your certification exams! If the registered user fails the certification exam twice after using our study material, within 180 days of purchase and can show proof of two failures for the certification exam, the product may be returned for the full purchase price, minus shipping and handling charges.